Kimberly A. Smith
Director of Medical Billing
Kimberly has demonstrated success in the health care field in both clinical and executive leadership for over 24 years. During that time, she has managed two specialty practices, and used that experience to develop strategies that were key to the billing operations in her leadership positions at Landmark Management Services. While at Landmark Management Services, Kimberly worked as the Corporate Billing Director and Corporate Business Office Director for seven LTCH (Long Term Acute Care Hospitals), an ASC (Ambulatory Surgery Center), a SNF (Skilled Nursing Facility), and an IRF (Inpatient Rehabilitation Facility). Kimberly has led with a very hands-on approach to the daily operations of these organizations and has developed proven strategies in the Revenue Cycle Management.
Her initial introduction to health care began as an arrhythmia specialist at South East Missouri Hospital in Cape Girardeau Missouri back in the early 1990’s. She later moved on to manage specialty practices (Cardiovascular & Pulmonary), and used that experience to develop strategies that were key to the billing operations of Landmark Management Services.
Kimberly’s expertise allows her to provide a range of operational services, including the following:
- Medical Billing & Collection– performing all day to day billing functions for physician group practices, including claims submission, payment posting, claims follow-up, patient statements etc.
- Human Resources – assisting with critical functions impacting effective human resource management, including evaluating resumes for qualified candidates, interviewing candidates and assisting with the hiring process, developing job descriptions and evaluating employee performance, facilitating communication among team members, etc.
- Operational Consulting – assisting Administration with evaluating opportunities to improve efficiency and effectiveness with regard to internal work processes, including patient registration, patient flow, clinical and administrative staffing, etc. Other areas of focus include patient communication, patient and physician satisfaction, and employee satisfaction.